Not as simple as A, B, C
Meeting the individual needs of every person in a group is the cornerstone of great coaching.
That means first getting to know their reasons for turning up to sessions.
You’d like to think coaching from the head down rather than the feet up was instinctive to all good coaches. In reality, being person-centred can require forethought, rehearsal, self-prompting and considerable practice before social interactions that lead to deeper connections become the norm rather than the exception.
Some coaches are too heavily focused on the tactical and technical elements to pay more than lip service to the commitment to understand and connect with their group.
Inexperienced coaches, meanwhile, can be thrown off kilter by a boisterous group they find difficult to control, redirecting their efforts towards managing disruptive behaviour.
Others may think they are modelling a person-centred philosophy but simply aren’t dedicating sufficient time to getting to know their participants, or maybe aren’t employing effective strategies that build meaningful levels of engagement and understanding.
Ultimately, you cannot derive useful information without effective communication, and information is gold dust to coaches as they seek to understand people’s likes and dislikes, hopes and dreams.
For example, a coach can prepare and plan what they consider to be an unmissable and inclusive session, and then execute it to perfection. But delivering A, B and C in textbook fashion, and with personality, enthusiasm and sense of humour to boot, will mean little or nothing to those who are motivated by X, Y and Z.
Why it’s good to talk
Gary gave a real-life example of how discussions and conversations can facilitate connections, and the positive impact this can have.
A basketball coach had two brothers in his team. One brother came to training one week, the other brother the next week. Workshop attendees speculated as to why the brothers didn’t attend the same sessions. Suggestions included:
- their parents are separated and each boy lives with a different parent
- their parents feel they are disruptive when they are together
- they don’t get along with each other, so have requested they attend different sessions
- they have other hobbies that prevent them attending every week