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Version Number: 7.0 | Last Modified: 04/01/2021 07:38

Why We Use Cookies

We use Cookies to:

  • Make our site work as you’d expect it to
  • Help to keep your connection to our website secure
  • Remember if you've accepted our cookies notice 
  • Track how you move around the site so we can improve the way our website works in the future.



Cookies We Use

Our website uses Cookies that are built into Content Management System which is supplied by Kentico.

We also use 3rd party cookies to improve our website.  

Our Cookies


Specifies which cookies the visitor has allowed
ASP.NET_Sessionid Keeps the user session ID for security reasons
CMSCsrfCookie Stores a security token that the system uses to validate all form data submitted via POST requests.
CurrentContact Stores a unique number for the visitor for tracking anonymous activities on the website.

Third Party Cookies

Google Analytics

Google Analytics gathers information allowing us to understand interactions with our websites so we can improve it.

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These cookies are used to speed up page load times.

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We embed YouTube videos on our site. YouTube uses Cookies when you press play to track and enable better usage of its services.

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Social Media

We use social media platforms (including Facebook, Twitter, LinkedIn and YouTube) to communicate to individuals through a combination of paid and unpaid posts and advertisements. We use cookies to help with this process. For example, we use a Facebook pixel to identify when a UKCoaching.org visitor returns to Facebook. This allows us to serve relevant and targeted advertisements through Facebook. The pixels also allow us to measure the impact of social media advertisements (as users, who have been exposed to these advertisements, visit UKCoaching.org).

  • Facebook Pixel
  • Twitter Pixel
  • LinkedIn Pixel
  • YouTube Pixel

Online Chat

We use Click4Assistance for live chat. Information about the cookies used can be viewed on their website.

  • C4AP (SIPersist)
  • _C4AS (SISession)
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  • ASP.Net_SessionId

Hot Jar

We use Hotjar in order to better understand our users’ needs and to optimise this service and experience. Hotjar is a technology service that helps us better understand our users' experience (e.g. how much time you spend on which pages, which links you choose to click, what you do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices (in particular device's IP address (captured and stored only in anonymised form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymised user profile. Neither Hotjar nor UK Coaching will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy.

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Your Options

You can opt-out of our cookies by turning-off the Allow Personalisation setting in My Privacy. If you turn this off, we will not know you have visited our site, and will not track your actions. Your visit will not be helping us to monitor the performance of our website for future improvements. Also, our Cookie notice will remain at the bottom of our website while you browse.

Visit Google to find out how to opt-out of YouTube and Google Analytics Cookies.

Visit Facebook, LinkedIn and Twitter to find out how to opt-out of their cookies.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

You can stop all parties from using cookies on your device by blocking Cookies through your browser. 

Visit aboutcookies to get independent advice on cookies.