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Craig Blain
Rapport Building and Communicating

Behaviour Bitesize Blog: 1.3 Person-centred

This series explores each of the identified coaching behaviours alongside the Principles of Great Coaching. Featuring Pete Catterall, a paddle sport coach, this blog explains highlights how person-centred coaching involves listening to the people you coach, and if necessary, making changes based on their feedback

Being person-centred in your coaching is widely accepted as a best practice. But what does it mean to be person-centred? 

A coach who can truly listen and respond appropriately, through their actions as well as words, is often described as one who is person-centred in their approach. It is important to recognise that:

Most do not listen with the intent to understand; they listen with the intent to reply."

Stephen R. Covey (1989): The 7 Habits of Highly Effective People

Seeking to connect and understand the person in front of you is key to an effective and successful coaching relationship. Having the ability to be open and engage with the people you are coaching, as well as to explore opportunities together, is key to creating and strengthening the relationship and sustaining their attendance in your sessions.

Listening sits at the heart of this behaviour.

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Craig Blain