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UK Coaching Team
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How to Manage Challenging Situations Safely and Effectively

Developed in partnership with Katelynn Slade, Professor Sophia Jowett and Dr. Daniel Rhind from Loughborough University, this guide (the fourth in a mini-series) explores the importance of managing challenging situations effectively to move them into the ‘White Zone’

It’s important to actively manage challenging situations both together with the people you coach and individually to help move towards the White Zone. Moving towards the White Zone after a challenging situation can allow for growth and greater understanding to occur between two people.

Alternatively, a challenging situation that was not managed properly can lead people to the Black Zone, where feelings of hurt, anger, and sadness can occur, which may ultimately lead to the termination of a relationship or an athlete leaving a programme.

It’s important to not only be able to manage the performance of your athletes, but also the interpersonal conflicts and challenges that arise when dealing with people.

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UK Coaching Team