When delivering coaching online, there are two ways that you can deliver services as an online coach:
- All-encompassing online coaching. This would involve an entirely online coaching package where contact and service delivery are managed digitally, whether that be via virtual coaching, a software solution or more traditional methods such as email.
- Hybrid coaching. This would involve a combination of online coaching and face-to-face coaching. As an example, if you are a fitness coach, you may see your client/participant once a month face-to-face in a gym or club setting and then they would follow your online coaching programme for the remainder of the month in their own time via your chosen delivery method.
Both of the above service delivery models can be applied to both 1:1 and group coaching.
Once you have decided on your chosen service delivery model you begin to scope out the service deliverables that would meet the needs of your clients/participants.
When you are deciding on the service deliverables that you are going to include within your online coaching package, always have the needs of the client/participant at the forefront of your thinking. Build the package based upon the services that your chosen audience needs to help them achieve their goals or fix their specific problem.