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UK Coaching, NSPCC and CPSU

Welfare Officer Training: Time to Listen

Learn about the responsibilities connected with being a Welfare Officer, the skills needed to excel in the role, and how you can ensure that you’re supporting and safeguarding children effectively

Developed in partnership with:


Every child deserves to enjoy playing sport and engaging in physical activity in a safe and supportive environment, and to feel heard, understood, and valued. On this workshop, learn how you can support, empower, and safeguard children participating in sport and physical activity in your capacity as a welfare officer.

This interactive face-to-face workshop will give you an essential understanding of what is required of welfare officers that are responsible for managing and reporting concerns about children, and for putting into place procedures to safeguard children, ensuring that you have the practical knowledge required to take a child-focused approach and excel in the role. 

You will also learn about the importance of building relationships and trust with the key people that you’ll be working with, essential to working with colleagues to safeguard children effectively. 

Through interactive scenarios featuring people from different sports and activities, you will also practise your decision-making in a safe and supportive environment, enabling you to explore some possible consequences of your decisions. This will help to prepare you to act in similar scenarios as a welfare officer, giving you crucial confidence in your ability to act in each child’s best interest.  

Book your place on the workshop today to develop your skills and support your growth as a great child-focused welfare officer. 

The course has been awarded 1.5 CPD points by the Chartered Institute for the Management of Sport and Physical Activity (CIMSPA).

You will learn: 

  • what a welfare officer does 
  • how a welfare officer works with others to create a child-centred environment 
  • how the role of the welfare officer fits into the wider safeguarding environment 
  • how safeguarding fits into the wider culture of your organisation 
  • how to respond to and report concerns 
  • how you can support your coaches to protect themselves. 

Once you have registered for a workshop, you will be given access to a checklist. Please complete this prior to attending the workshop. 

Information for Organisations

If you have more than 6 people to train, we’ll come to you. 

Tell us your preferred date and time and we will arrange for one of our tutors to deliver the session. We will help market the event too if you want us to. 

Session fee 

The workshop fee is £385 (for up to 20 learners), which includes the delivery fee and certification for every learner. 

E-mail us at [email protected] or call us on 0845-601 3054 to organise this workshop. 

If you have an in-house trainer, you can deliver this workshop under license

Format 3-hour workshop
Number of learners A minimum of 6 and a maximum of 20
Delivery method A mix of theory and practical
Accompanying learning materials Accompanying this workshop is a checklist that should be completed prior to attending the workshop

We will: 

  • send you the accompanying learning materials (if applicable) 
  • confirm a UK Coaching tutor to run the session 
  • send you and your delegates confirmation of the session, including all logistical information 
  • email your learners their certificates after the event. 

Here are the things that you will need to do to ensure your learners have an enjoyable experience: 

Book a space

A meeting room with enough space for the group to split into smaller groups (at least 12 x 12 metres). All venues must be accessible for all participants, including those who may have additional needs (e.g. wheelchair users). Where possible, a room with WiFi connectivity would be preferable. Please supply the login and password details to the tutor, where applicable.

To ensure that the venue for hosting the training course / workshop is suitable in all respects, please ensure a risk assessment is carried out. 

Send us your list of delegates (at least 5 working days prior to the session) Using this, we can set up your learners with access to their resource and email the session confirmation to you and them.
Communicate with your learners and take bookings We will market the event on our site if you want us to. But you will also need to invite your people or advertise the event through your own communications. You will need to make sure it's easy for people to book on the event and you will need to take any appropriate payment.
Arrange any relevant equipment Screen or laptop and data projector, flip chart, paper and pens are required. Internet access would be beneficial.
Support your learners During the event, you should be present to meet and support the tutor and provide any additional signposting advice to your learners.

Do you have your own tutor team? Save on each workshop you deliver and take advantage of further benefits by becoming a UK Coaching Licensed Partner.

Training, either delivered face-to-face or via an online classroom, allows delegates to ask questions in a safe environment facilitated by a qualified safeguarding tutor. It also provides the opportunity to discuss specific safeguarding issues that arise during the training. 

Welfare officers are required to complete a Safeguarding and Protecting Children course before attending this training. It is recommended that active welfare officers attend training every three years.